United Issues Message to CLE Customers Regarding Cuts

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CLEVELAND, Ohio -- United Airlines Sunday issued a message to customers after announcing plans to drop its hub in Cleveland.

Saturday, a letter was sent from United to its employees saying nearly 500 positions could be cut and average daily departures will be reduced by 60 percent. The letter stated that United’s services will be “substantially reduced,” and that the reduction will be done in stages starting in April.

In the message to customers posted on its website Sunday, United said the cuts were the result of a business decision after more than a decade of financial losses.

"The city of Cleveland has been incredibly supportive of United and has tirelessly worked with us to try to make the hub profitable," it states.

The letter says United plans to offer as many as 72 daily flights from Cleveland and serve 20 destinations non-stop after the reductions.

"This was an extremely difficult decision, but it is important to note that we will continue to be Cleveland’s leading airline, providing great service to our customers," the letter states.

To read the entire letter, click here.

The city of Cleveland has set a press conference for tomorrow to discuss the future of United's air service.

Cuyahoga County Executive Ed Fitzgerald issued the following statement regarding the situation on Sunday:

“United's decision will affect many hard-working families in Cuyahoga County. We are very concerned for these impacted employees and committed to assisting them in any way we are able. We have already been in contact with our workforce development team, who will be available to counsel impacted employees on next steps. While this is disappointing news, our region is resilient and confident. We will continue to focus on the future and work with the private sector and other government entities to increase air service to our area.”

For extended coverage on this story, click here.

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