This fast-food restaurant named No. 1 in country for 7th year: it’s not McDonald’s

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(WJW) — Chick-fil-A was rated the country’s favorite fast-food restaurant in 2021.

That’s according to a study by the American Customer Satisfaction Index. It’s based on interviews with 19,423 customers chosen at random and interviewed via email between April 1, 2020, and March 20, 2021.

Chick-fil-A scored an 83 in the limited-service restaurants category. It’s its seventh year at the top spot. At the bottom of the category was McDonald’s, with a score of 70.

The top 10 fast-food restaurants are as follows:

1.) Chick-fil-A
2.) Domino’s
3.) KFC
4.) Starbucks
5.) Five Guys
6.) Panera Bread
7.) Pizza Hut
8.) Arby’s
9.) Chipotle Mexican Grill
10.) Dunkin’

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