Scam Alert: Elderly Clients Asked for Info for ‘Heat Help’


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Local officials are warning residents about a scam targeting elderly residents where callers ask for personal information in exchange for heat assistance.

According to the Ohio District 5 Area Agency on Aging, the Ohio Development Services Agency has received several reports from elderly clients stating they’ve gotten calls from people claiming to be representatives of HEAP or the Home Energy Assistance Program.

The callers request personal bank account information and social security numbers.

The clients say the calls come from an 800 number, and the callers says HEAP has been given extra money to assist consumers due to the recent cold snap.

Account numbers are requested in order to credit the award to their bank account.

The agency says the calls are fraudulent and personal information should never be given out over the phone. Anyone who feels they may have been a target is asked to call local law enforcement.

Anyone wanting more information can call 1-800-860-5799 or visit the agency’s website by clicking here.

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