CLEVELAND -- The west side of Cleveland is without power, according to Cleveland Public Power.
CPP said in Facebook post that they are fed power by FirstEnergy.
FirstEnergy's main power line that feeds power to the entire west side of Cleveland reportedly went down.
CPP says that their crews are on standby at their substations while FirstEnergy re-energizes their main power lines. CPP wants to restore power to their customers as quickly as possible.
They also say that they are receiving a high volume of calls and their "automated phone system is experiencing a glitch."
As of 8:20 p.m. the power line from Clinton to Ridge Rd is energized, according to CPP. They are now working to restore power to customers served by the Ridge Rd. substation.
CPP says that FirstEnergy has assured them that they are working on restoring power as quickly as possible.
Around 9 p.m. FirstEnergy tweeted that CPP could not restore power to the west side because their alternate power line has been out of service for over a year. They say they are happy to help restore power once the cause of the outage is identified.
CPP & CEI are assessing an outage to CPP customers on Cleveland’s west side. CPP couldn’t restore their customers quickly because their own alternate line has been out of service for a year+. We are happy to help restore power once the outage cause is identified.
— Illuminating Company (@illuminatingco) August 12, 2018
Due to the power outage, the Cleveland Metroparks Zoo has issued a special viewing to customers that attended the Asian Lantern Festival Saturday night while the power was out.