ALTOONA, Pa. (WTAJ) — Sheetz is making headlines after it was revealed that the convenience store chain may be using a person’s bad teeth as the basis for declining employment based on a policy in their handbook.
The unusual policy is tucked away in the company’s employee handbook, according to Business Insider, which obtained a written version of the policy.
The report said that Sheetz’s employee handbook states applicants with “obvious missing, broken, or badly discolored teeth (unrelated to a disability) are not qualified for employment with Sheetz.”
As for current employees, the handbook reads that they have 90 days to solve the issue.
A former employee told Insider they feel the policy is “disgusting and classist.”
Sheetz confirmed the policy is now under review.
“Your inquiry has prompted a more specific review to ensure our policies are aligned with Sheetz’s commitment to foster a culture of respect,” Nick Ruffner, a public-relations manager for Sheetz told Insider.
In a statement sent to Nexstar’s WTAJ, Sheetz touted its benefits, including “financial assistance” for employees. The company also said that throughout its history, Sheetz has “embraced an appearance policy,” saying they believe a smile is important for customers.
Sheetz sent a new statement to FOX 8.
“Our culture at Sheetz has always been centered on respect and putting our employees, customers and communities first. As a family owned and operated company, nothing is more important than creating an environment that is inclusive and supportive of all of our employees. Recently through employee feedback, we have learned that the smile policy is not aligned with these values from their perspective. We agree. Effective immediately, this policy is discontinued. We are committed to ensuring our policies moving forward are equitable and celebrate the diverse experiences, individual identities and unique perspectives of our employees.”