CLEVELAND - Bieber Fever swept Northeast Ohio Tuesday as Justin Bieber's Purpose World Tour came to Quicken Loans Arena.
But that excitement was mixed with disappointment for Donna Dooley of Parma Heights.
"They ended up canceling the meet and greet, the merchandise, backstage tour, everything except for the tickets. They gave us $500 dollars back which I still don't think is enough," said Donna.
Donna says she is even considering filing a complaint with the attorney general's office.
According to the Bieber camp, fans could cancel their VIP purchase but would have to give up their ticket to the concert.
All of the show-only tickets in Cleveland were sold out.
Despite the disappointment, Donna says seeing Sarah smile makes it worth it.
"She wanted to go to the concert so I wasn't going to give up the tickets. Refund or not. She doesn't have a lot to be excited about so she was really excited about this," said Donna.
The Bieb's concert at the Q almost didn't happen.
But thankfully, the Cavs swept the Pistons, clearing the way for JB to take the stage.