10-digit phone number dialing begins today for some Ohioans

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FILE – In this Feb. 17, 2016, file photo an iPhone is seen in Washington. (AP Photo/Carolyn Kaster, File)

CLEVELAND (WJW) — If you have a 440 area code and try to make a call today, you might get a recording that says your call cannot be completed as dialed.

But don’t worry, that doesn’t mean your service is interrupted or you need a new number. It just means you need to hang up and dial again using your area code + telephone number.

The FCC says you may need to dial the number “1” before the area code and seven-digit phone number for local calls.

On and after October 24, local calls dialed with only 7-digits may not be completed.

It also applies to the area code 513 in the Cincinnati area.

This change is because of FCC rules adopted on July 16, 2020 that establishes 988 as the new, nationwide, 3-digit phone number for Americans in crisis to connect with suicide prevention and mental health crisis counselors.

To make sure that calls to 988 reach the National Suicide Prevention Lifeline, certain parts of the Ohio, and across the country, will need to transition to 10-digit dialing.

Until July 16, 2022, people still need to dial 1-800-273-TALK to reach the National Suicide Prevention and Mental Health Crisis Lifeline.

You can still dial just three digits to reach 711 (relay services), 911 (emergency services) and any 211, 311, 411, 511, 611, or 811 services available in your community.

Here’s the full list:

  • Alaska – 907
  • Alabama – 251
  • Arkansas – 501
  • Arizona – 480, 520, 928
  • California – 209, 530, 562, 626, 650, 707, 925, 949, 951
  • Colorado – 719, 970
  • Delaware – 302
  • Florida – 321, 352, 561, 941
  • Georgia – 478, 912
  • Guam – 671
  • Hawaii – 808
  • Illinois – 309, 618, 708
  • Indiana – 219, 475
  • Iowa – 319, 515
  • Kansas – 620, 785
  • Kentucky – 859
  • Minnesota – 218, 952
  • Mississippi – 662
  • Missouri – 314, 417, 660, 816
  • Montana – 406
  • Nevada – 775
  • New Hampshire – 603
  • New Jersey – 856, 908
  • New Mexico – 505, 575
  • New York – 516, 607, 716, 845, 914
  • North Carolina – 910
  • Ohio – 440, 513
  • South Dakota – 605
  • Tennessee – 731, 865
  • Texas – 254, 361, 409, 806, 830, 915, 940
  • Vermont – 802
  • Virginia – 276, 804
  • Washington – 509
  • Wisconsin – 262, 414, 608, 920

For more on FCC’s National Suicide Hotline Improvement Act of 2018, click here.

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