Closed captioning inquiries should be directed to the following:

Phone: (216) 432-4040

We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.

Written closed captioning complaints should be directed to the following:

Suzy Gigante
Executive Assistant
5800 South Marginal Road
Cleveland, OH 44103
Phone: (216) 432-4040

Before sending a formal written complaint, we recommend you first submit an inquiry. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.

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