Fifth Third Bank says service is gradually being restored

CLEVELAND (WJW) — Fifth Third Bank was experiencing an issue with its network on Friday, leaving some customers without access to their accounts.

The bank shared the announcement on its official Twitter account around 1:30 p.m. on Friday.

“We are working as quickly as possible to restore service for our affected customers, and we apologize for the inconvenience.”

At 4:15 p.m., the bank gave an update and said, “We experienced a temporary issue within our network connectivity this afternoon. Service is now being gradually restored and we apologize for the inconvenience. Thank you for your patience.”

It’s unclear how many customers were impacted.

Dozens of customers tweeted to share their frustration and demand an explanation.

This is a developing story. Stay with FOX 8 for updates. 

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