I-Team: deplorable conditions in Cleveland’s dispatch center

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CLEVELAND – The Fox 8 I-Team has obtained exclusive pictures of deplorable working conditions for the people handling your 9-1-1 calls.

We went to city hall and asked what was being done to take care of the issues.

Safety Director Michael McGrath went to inspect the building after the Fox 8 I-Team showed him several pictures taken inside the city’s communication center located in the 3rd District Police Headquarters.

The pictures show Christmas lights strung inside the locker room because the lights were burned out, toilets out of order,  and trash not picked up.

The Firefighters Union President Frank Szabo says the air conditioner has also been broken. He said a grievance has been filed.

“We’re hoping that this gets resolved, fire dispatchers coming out with sweaty clothes,” Szabo said, noting there are no windows located where dispatchers are located.

McGrath said he knows there are several issues with the building, and that’s why a new facility has recently been built.  He says there are plans to move the workers to the new facility by the end of next month. He said in the meantime, they will take care of any problems as quickly as possible.

McGrath said the lights in the bathroom area have been fixed, and workers were at the building to fix the air conditioning problems.

“Budget cuts and understaffing have left the working conditions for our dispatchers in deplorable condition,” said Police Union President Steve Loomis.  “Mandatory overtime and full garbage cans are unfortunately the norm up in radio and not the exception.”

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