‘Outrageous and Cruel’ Note Left on Couple’s Luggage
HOUSTON, Texas– An insensitive note is left on a couple’s luggage and now they’re looking for a sincere apology.
KTRK said Angela Huckaby and James Moehle, who are both deaf, had just returned from a wonderful trip, but their luggage was lost on the way home.
When it arrived in Houston, they said a receipt was attached and written on it was, ‘Deaf and Dumb.’
The couple wants an apology from American Airlines and they also want action taken against the person who wrote the note.
The airline sent this response to KTRK: “We apologize to Mr. Moehle and Ms. Huckaby. It was clearly a very poor choice of words. We’re confident there was no ill will, but we’ll be looking into this further.”