CLEVELAND-- Some people spent much of Thursday digging out from Wednesday's winter storm.
While most highways and major roads were clear by the afternoon, some Cleveland residents said it was still tough to drive on side streets in their neighborhoods.
City leaders said they always plow the main streets first. They said they began plowing the side streets at midnight, ahead of schedule.
Cleveland snow plow crews worked through the night clearing and salting residential streets.
FOX 8 caught up with one near the temporary John Marshall High School on the city's west side.
The streets and sidewalks were clear as students headed to school Thursday morning.
People who live in the area said that was not the case on other nearby streets. "My street is horrible. The only streets that are clear are the streets directly around the school," said resident, Danielle Price.
"I think it's a headache because it's a lot of people getting stuck," said Dwaun Thomas.
"Over there where we stay, it's bad. We barely got out the driveway," Will Collins.
A spokeswoman for Cleveland Mayor Frank Jackson said whenever the city gets persistent snow, crews have to re-plow main and secondary streets several times once the snow stops falling.
"I understand, but they should still hit the side streets too, you know? Do the side streets, then the main streets," said Keonte Branch.
"People live on side streets; they don't live on main roads, you know what I mean? And I understand why they plow the main roads first; people gotta go to work, but they should just plow everything," said Tyler Gowe.
In a statement, Maureen Harper, spokeswoman for the mayor's office said: "While recognizing we can't please everyone 100% of the time, our snow removal plan is one that works. We constantly monitor weather reports, road conditions and snow plow progress and adjust resources as necessary. We start with main streets, hills and bridges, then secondary routes. Once the main streets are in at least fair condition, crews move into the residential zones."
In a press release sent out Thursday night, Harper said 60% of residential streets had been plowed.
"I got stuck. I needed some momentum, too much snow, and that's kinda dangerous to be on inclines, having snow in the streets," said Tyler.
Snow removal crews said parked cars also slow them down; a plow took out a sign, trying to navigate around some vehicles.
City officials said for a snowfall like Wednesday's, their goal is to have residential streets cleared within 36 to 48 hours from the time it stops snowing.