EAST CLEVELAND, OH --Investigators are trying to figure out how a two-year-old boy fell from the 17th floor of a high-rise apartment building Monday.
East Cleveland police returned to the Crystal Tower high-rise apartment on Terrace Road looking for answers Tuesday.
Around 7:30 p.m. Monday, Alijah Glenn, 2, crashed through a window on the 17th floor and plunged to the ground. He later died at Rainbow Babies and Children's Hospital.
Mark Shieldhouse, an attorney for K&D Management Group which owns and manages the building, says that their investigators have no idea how the accident happened. He says they have never experienced a problem like this before.
Shieldhouse also says K&D officials are saddened and troubled by the little boy's death.
"I could barely sleep last night. I woke up early this morning and then to find out that the baby had passed...because I had lost a child myself," said tenant Saleema Warith.
Investigators say Alijah and his three-year-old cousin were playing around in a bedroom while his mother, grandmother and other children were in the living room.
His mother told police she heard a loud crash, ran into the bedroom and saw the broken window and Alijah lying on the ground below.
"I just couldn't even imagine. I really couldn't imagine a two-year-old baby falling from such a height and the parents being in the home, and it's not about not good care, it's just the fact that when you've got glass, that's not a solid structure. It might look secure, but it does not offer a sense of security to me," said tenant Alfred Rance.
The windows in the apartments go from the floor to the ceiling.
Sophie Fields, who lives on the 8th floor, invited Fox 8 News inside her apartment to show us how the windows are designed.
"When I first moved here about nine years ago, I was afraid about the windows for my grandkids, because I can see if they are running and playing, they can run and jump out the window. So what I did was, I put a dresser, I blocked my windows so they couldn't run out the window," said Fields.
Tuesday, maintenance crews continued to sweep up the glass in the parking lot. Meanwhile, family and investigators continues to wonder how something so unexpected and tragic could have happened.
"I just feel her pain because she got to know that baby and for him, such a tragic way for him to go. It's just terrible," said Warith.
Shieldhouse says the units at the Crystal Tower are inspected twice a year and he is not aware of any problems with the windows in the affected unit.
East Cleveland Police Chief Ralph Spotts says detectives are treating the boy's fall as an accident and does not expect any criminal charges to be filed.