Stores More Strict On Holiday Exchanges

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.

CLEVELAND -- 'Tis the season for returns.

Doesn't fit? Don't like it? Or just don't want it? Sometimes it's hard to find the right gift and it's not always easy exchanging the wrong one.

Jennifer Anthony admits she is hard to buy for.

"I think most people who know me know that they should provide the receipt," Anthony said.

The day after Christmas, stores are once again busy. This time, many people are exchanging or returning those "not so quite right" gifts.

According to ConsumerWorld.org, some retailers have made their return policies more stringent, giving people less time to return unwanted presents.

The website has the following tips for happy returns:

  • Wait a day or two -- so you don't have to deal with the worst crowds -- but no more.
  • Provide a sales slip or gift receipt.
  • Return in new condition, unopened, with packaging material
  • Returns without a receipt could mean no refund or exchange at all.

For a list of popular stores and their return and exchange policies, click here.