Food Stamps Can Still be Used Despite Concerns
A spokesman with the Ohio Job and Family Services says individuals can still use their food assistance benefits despite concerns on Saturday.
According to Benjamin Johnson, the Xerox cash and food assistance card payment system went down around 11:00 a.m. Saturday. As of 3:30 p.m., the cash system has been fixed, but the EBT card system is still down.
Xerox has assured the Ohio Department of Job and Family Services that officials are working to fix the problem as quickly as possible.
Sixteen states that use the system are affected by the outage.
Retailers have been instructed to use the manual systems. Customers should call the number on the back of their card to be guided through the purchase process.
Johnson says the incident is not related to the government shutdown.
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