Refund Procedures Announced for ALDS Tickets
CLEVELAND — After the loss to the Tampa Bay Rays in the Wild Card game Wednesday evening, the Cleveland Indians announced on Thursday the refund procedures for fans who bought single-game tickets for the American League Division Series games at Progressive Field.
Refunds will only be issued in the original payment method and will depend on where fans purchased the tickets.
According to the Cleveland Indians, internet, phone and app purchases will be automatically refunded.
If fans purchased ALDS tickets at the Cleveland Indians Team Shop by credit card, they must return the tickets to the same team shop for a refund. Fans who made ticket purchases with cash can only be refunded at the Progressive Field Ticket Office.
Progressive Field Ticket Office purchases, both cash and credit, must be returned to the Progressive Field Ticket Office for refunds.
Ticketmaster outlet purchases, both cash and credit, must be returned to the outlet where they were purchased from for refunds.
The Cleveland Indians say season ticket holders will soon receive information via email regarding their Postseason ticket purchases.