Beware: National Utility Scam Targeting Water Customers

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.

CLEVELAND — A nationwide scam involving utility bills has reached Cleveland.

According to the City of Cleveland Department of Public Utilities, the scam claims President Barack Obama is providing assistance to help residents pay their utility bills. The DPU also says the scam is being spread through social media, texting and posters.

The scam works by customers giving their bank routing numbers and a number from the back of their social security card to those claiming to offer the financial assistance.

The city says there are no programs in place offering credits toward or to pay utility bills on behalf of customers. Utility customers are cautioned not to offer personal information to anyone claiming to be able to offer this service, and to immediately end contact with the individual.

Any suspicious activity should be reported to Cleveland Police Department.

Notice: you are using an outdated browser. Microsoft does not recommend using IE as your default browser. Some features on this website, like video and images, might not work properly. For the best experience, please upgrade your browser.