JetBlue Flight 429 was headed from Boston to Sacramento, but had to be diverted to Rapid City, South Dakota, spokeswoman Katherine McMillan said.
“It was like a dream — people were flying out of their seat belts and hitting their head on the ceiling; it was very scary,” passenger Rhonda Renee said. A flight attendant was assisted off the plane by medical personnel.
It’s believed that weather played a role in creating the bumpy flying conditions.
“There was a frontal boundary moving across the central plains that caused bad weather conditions in that region at the time of the turbulence,” CNN weather producer Michael Guy said.
JetBlue sent a replacement aircraft to Rapid City to take the remaining passengers to Sacramento, the airline said in a statement.