NORTH CANTON, Ohio - Miranda Marion says everybody loved her family's eight-year-old Pomeranian poodle mix, Shadow.
"He was probably like 8 pounds, he was so so tiny, such a loving, sweet dog. Every time we were in the kitchen he would come sit with us." said Marion.
When her parents are out of town on business trips they frequently boarded Shadow at Promway Kennels. He was such a frequent guest he was given the nickname, "Prince of Promway,"
"We have been using this kennel probably for about two years, maybe more, but we have always felt real comfortable taking him over there," said Marion.
Promway owner, Bill Novotny, says in just the past year and a half Shadow had been boarded there 110 nights.
Before leaving for a recent business trip, Miranda and her mother took Shadow back to the kennel, left him and a short time later got an unusual call.
They next got a call that their dog had been attacked and they needed to hurry to the hospital.
Novotny says while his kennel has a protocol of not allowing big dogs and little dogs play together, a trusted employee made a tragic mistake.
"You are supposed to make sure the yard is empty and she was pretty sure it was, but she didn't look. So she went back in, got shadow for his outing, put him down and then all of a sudden..." said Novotny.
The dog that bit Shadow was a much larger rescue dog Novotny says he was trying to help.
The dog in question was a 65-pound female Labrador Pit-bull mix.
"It was so so heartbreaking, so devastating to see him like that. Eventually his heart beat just kind of stopped and they were trying to revive him and just couldn't do it," said Marion.
Novotny says the rescue dog was taken out of the kennel and was expected to be euthanized.
In three years he says he has had over 36,000 boarders and only four dogs have been bitten, none this seriously.
Novotny says the reason he started his business is because he loves animals and everyone involved is devastated, including the employee who let Shadow out.
"Of course they (The Marions) are still in the grieving stage," said Novotny. "(It) should never have happened, you are right. You can say you are sorry so many times."