Mom claims toddler’s accident inside store led to humiliation

MISSOURI — A mom claims an employee at Dollar General humiliated her after her daughter had an accident inside the store.

According to WDAF, Samantha Sargent was with her two-year-old daughter, Railyn, at the store in Holt, Missouri, when, “She had an accident, and I went to buy her some new underwear and basically changed her, cleaned her up, like I think any mom would.”

Sargent said Railyn was left wearing a shirt and her new, dry underwear. That’s when she claims the woman behind the counter told her the little girl wasn’t properly dressed for a public place.

Sargent said when she returned to the store to talk to the manager about it, a friend told her the manager posted on Facebook: “Who thinks it’s ok to have your young daughter in a public place with underwear and a t-shirt?”

The mom took her complaint to corporate. Dollar General released the following statement to WDAF: “Dollar General strives to provide customers a respectful, welcoming and pleasant shopping experience with friendly customer service. The recent incident at our store in Holt is not reflective of our mission of Serving Others and we sincerely apologize for any inconvenience this unfortunate situation may have caused. We are providing additional training to our store associates in Holt to reinforce our company policies regarding customer service and look forward to the opportunity to serve this customer again soon.”