Report: PNC Bank to Nix Tellers
PNC Bank plans to eliminate tellers from most if its branches within the next five years, TribLive.com reported.
Many of the tellers will become “financial consultants” and details about potential layoffs weren’t revealed.
The banking process would be dramatically different, with the introduction of a “concierge desk” to guide customers.
Many transactions would be handled by an ATM, according to TribLive.com.